Public engagement (phase 1)
The review began in the Summer 2017, when we asked people to tell us what is working well in current services, what could be improved, and where there are gaps.
During this first phase of engagement, we held over 60 face-to-face meetings and focus groups and received more than 100 survey responses from people who use services, those who care for them, those who provide services and the general public.
Last year, people told us that community mental health services must:
• Focus on preventing people from escalating into crisis
• Improve community-based support
• Drive parity of esteem (equal value) between medical and social interventions
• Improve transitions from children to adult community mental health services
• Make sure that services work together more effectively, and
• Improve the signposting of services.
You can read a summary of what people told us in our Phase 1 Engagement Report.
Public engagement (phase 3)
In February 2018, we formed six working groups to look at everything people have told us and to start developing options for how community mental health services could be delivered in the future. Each workstream has membership from people across the Council, CCG, key providers, voluntary sector representatives and Community Champions (who represent the public, those who use services and carers).
In June 2018, we organised a series of workshops and drop-in event, inviting people who use services, those who care for them, those who deliver services, and the wider public, to come together to do some further planning on how we can improve how community mental health services are delivered.
Find out what we discussed and what people told us in the workshop summaries below:
From September to November 2018, we delivered further targeted face-to-face engagement with specific groups and communities, to ensure that a diverse range of views inform the changes we are planning to make to services.
A summary of what people told us and what we are doing about it is available here.