Here is information about our current projects and consultations and how you can get involved.
Please note, this information can all be made available in a range of languages, large print, Easy Read or audio format. To request an alternative language or format, please email ✉ firstname.lastname@example.org or call ☎ 01225 831 861.
1. Tell us how local health services could be better
In January 2019, the NHS published its Long Term Plan, which sets out key priorities and ambitions for the service over the next ten years. The plan aims to make sure the NHS is fit for the future:
- giving everyone the best start in life;
- delivering world-class care for major health problems such as cancer and mental health; and
- helping people to age well.
Over the coming months, the NHS in B&NES, Swindon and Wiltshire will be working with local people and partners – including councils, the voluntary and community sector and social care – to develop a local plan for the next five years. We want to turn the national ambitions laid out in the Long Term Plan into real improvements to services and outcomes for local people, building on the progress we’ve already made together over the last few years.
How you can get involved
In March 2019, Healthwatch England is launching the ‘What would you do?’ campaign, encouraging people to have their say about the Long Term Plan and what changes they would like to see in their local community. The campaign is being supported locally by Healthwatch in B&NES, Swindon and Wiltshire. Here’s how you can share your views:
Fill in two surveys
1. What would you do to give people more control of their care? How would you help people live healthier lives and make it easier for people to take control of their own health and wellbeing? Fill in this survey online, or download a paper version.
2. What would you do to give people better support? How do you think local health services can provide better care for people with conditions such as heart and lung disease, dementia and autism? Fill in this survey online, or download a paper version.
Both surveys are available in Easy Read format and British Sign Language (BSL). To request the surveys in a different format, please email email@example.com or call 03000 68 3000.
Chat to Healthwatch
During March and April 2019, Healthwatch in B&NES, Swindon and Wiltshire will be out in the community, asking people to share their views on:
- How services could be improved for older people and;
- How GP practices can work more closely together and with other services (such as hospitals, pharmacies, mental health and social care), to improve care for patients.
We will soon be sharing a list of dates when you can go along and chat with Healthwatch in different locations across B&NES.
Help shape our local five year plan
In the early summer 2019, NHS BaNES, Swindon and Wiltshire CCGs will respond to feedback that people have shared with Healthwatch during the ‘What would you do?’ campaign. We will then be asking people to share their views on our local priorities and plans for health services. This feedback will help shape our five year plan, which we will submit to NHS England in the autumn 2019.
Stay tuned for more information and how you can get involved.
For more information about the NHS Long Term Plan, you can read a summary, watch this video, or read the plan in full at: www.longtermplan.nhs.uk.
2. How can we support more people to access cardiac rehab?
Cardiac rehab sessions are currently provided at the Royal United Hospital (RUH) in Bath.
We want to expand this service, so that more people can get cardiac rehab closer to/at home, including exercise, information, and support with their diet and mental health.
Do you, or the person you care for or support, have a heart condition?
Have you, or the person you care for or support, had a heart attack, heart surgery or procedure?
Please fill in our short survey to tell us about your experiences and how you think we can support more people in B&NES to access cardiac rehab. The survey is available online and in paper form.
The closing date for filling in this survey is Friday 10 May 2019.
3. Community mental health services review
We are working with Bath and North East Somerset Council to review how we can improve community mental health services locally.
Thank you to everyone who shared their views in our recent public consultation. We will be sharing a summary report in Spring 2019.
Find out what people have told us so far and what we are planning to do about it, here.
4. Transforming Maternity Services Together review
B&NES, Swindon and Wiltshire Local Maternity System are proposing to make some changes to our maternity services, and we recently ran a public consultation (from November 2018 – February 2019) to ask people what they think of our proposal.
Thank you to everyone who shared their views. All feedback will be independently analysed and the results used to help the governing bodies of B&NES, Swindon and Wiltshire CCGs make a final decision.
Find out what mums and families told us they wanted from maternity services (during our informal engagement), and what we are proposing to change: www.transformingmaternity.org.uk
5. Community equipment services review
The Council and CCG are carrying out a review to see how we can improve community equipment and minor adaptation services in B&NES.
Community equipment includes things like special mattresses, beds and cushions, hoists and slings, and walking frames. Minor adaptations include things like rails either inside or outside your home, and ramps.
From November 2018 – January 2019, we engaged with people who use community equipment and minor adaptation services, those who care for and support them, and people who prescribe or work with community equipment. We shared a survey widely across B&NES to ask people to tell us what their experiences of using this services has been, what is working well, and what could be improved.
Thank you to everyone who shared their experiences and views with us. We will share a summary of what people told us and what the next steps are, shortly.
6. Reablement services review
The Council and CCG are reviewing the way reablement services* are delivered in B&NES, working with those who provide services to identify new ways of working and improvements that could be made.
*Reablement services provide personal care, help with daily living activities and other practical tasks, usually for a short, fixed amount of weeks. Reablement encourages people who use services to develop the confidence and skills to carry out these activities themselves and continue to live at home.
From December 2018 – February 2019, we held some detailed interviews with people who use/have used reablement services in B&NES, and those who care for and support them, to find out what they think about the services.
We will share a summary of what people have told us so far, shortly. We will also let you know what next steps are and how you can get involved.
7. Home care services review
B&NES Council and CCG are looking at how we provide home care services and how we can make them better. During the summer 2018, we asked people to help us come up with a proposal for what services should look like in future. We recently consulted on this proposal with the public to check we have got things right.
To find out what people have told us so far and what our plans are, please read our consultation document. Please note that the survey closed on 1 February 2019.
We will share the results from our recent consultation, shortly.
8. New community eye service
In June 2018, we asked people to tell us about their experiences of using eye services in B&NES, and what they thought of our plans to provide a community-based eye service, meaning that:
- People could access appointments, treatment and support with their eye condition quickly and closer to home.
- People with minor eye conditions could be seen and treated by Optometrists at a local optician.
- People with conditions such as glaucoma and cataracts could be tested, referred for treatment/surgery and supported to manage their condition.
Find out what people told us in our engagement report.
People’s views informed the development of the service model and a public representative helped us to choose the provider of this new service in October 2018.