Engaging with the public helps us to understand people’s needs and ensure that health and care services are better designed to meet these needs.

Read on to find out how you can get involved and help to shape our decisions and services.

We are committed to putting patients, people who use services, carers and the wider public at the centre of everything we do, ensuring there is a public voice that can influence key decisions and help to shape our services.

Recently, we have carried out public engagement on a range of key projects, including our proposals to restrict access to fertility services in order to make essential savings, our ongoing review of community mental health services and our recently introduced Getting fit for Surgery programme.

Are you interested in having your say about how local health and care services are developed? Do you have views and experiences you want to share?

Click on the tabs above to find out how you can get involved and help shape our decisions and services.

Here are public consultations and engagement activities that you can take part in now:

1. Transforming Maternity Services Together

Do you have experience of using maternity services in Bath and North East Somerset, Swindon or Wiltshire? Do you have an interest in these services?

We are proposing to make some changes to our maternity services across Bath and North East Somerset, Swindon and Wiltshire, and we want to know what you think.

Find out what we are proposing to change and how you can share your views on our consultation website.The closing date for feedback is Sunday 24 February 2019.

We are also holding events to discuss our proposal, so please do come along and chat with us:

Monday 10 December 2018, 2-4pm
Public meeting at Victoria Hall, Church Street, Radstock, BA3 3QG

Tuesday 18 December 2018, 9.30am-12.30pm
Drop-in at The Hollies, High Street, Midsomer Norton, BA3 2DP

Saturday 12 January 2019, 2-4pm
Public meeting at Wesley Hall, Paulton Methodist Church, BS39 7QQ

Wednesday 23 January 2019, 1-4pm
Drop-in at Chew Stoke Church Hall, Pilgrims Way, BS40 8TU

2. How can we improve community equipment services?

B&NES Council and CCG are carrying out a review to see how we can improve community equipment and minor adaptation services and we need to know what you think.

Community equipment includes things like special mattresses, beds and cushions, hoists and slings, and walking frames. Minor adaptations include things like rails either inside or outside your home, and ramps.

If you use/have used these services, or support or care for someone who uses/has used these services, please fill in this online or paper survey to share your views and experiences.

If you provide these services, please fill in this online or paper survey to share your views.

The closing date for feedback is Friday 11th January 2019. If you have any questions, please email

3. Our proposal to improve home care services

B&NES Council and CCG are looking at how we provide home care services and how we can make them better. During the summer 2018, we asked people to help us come up with a proposal for what services should look like in future. We are now consulting on this proposal to check we have got things right.

To share your views, please read our consultation document and fill in our survey, which is available both online and in paper form.

The deadline for feedback is Friday 1 February 2019.

Find out more about the home care services review here.

4. Proposed relocation of pain services

The RUH is proposing to relocate pain services currently provided at the Royal National Hospital for Rheumatic Diseases (RNHRD) to the RUH site in summer 2019.

The RNHRD in Bath provides national, specialised services for people with chronic pain, where pain is persistent, disabling and not adequately helped by other treatments.

The RUH is seeking views from patients, carers, healthcare partners and anyone who has an interest in these services to help their planning, to ensure that they continue to provide the best services for current and future patients.

You can find out more here and have your say by filling in their survey or emailing them at

Please share your feedback with them by Thursday 20 December 2018.

Our Your Health, Your Voice group meets every two months and provides an opportunity for the public to feedback on our plans to improve local health services.

The group is chaired by our Lay Member for Patient and Public Involvement and acts as a critical friend to the CCG, discussing proposed service changes with commissioners from planning through to delivery.

Members are also encouraged to inform and support the CCG’s engagement with the wider public, by advising us on different approaches and groups who we should consult with, and sharing information and surveys with any other local/community groups they are involved with.

Recently, members have been asked to share their views on a range of topics including:

  • How the CCG should consult on, and present, its Getting Fit for Surgery scheme.
  • What changes need to be considered, and which groups need to be engaged with, as part of the review of community mental health services.
  • How access to primary care can be improved.
  • How we can encourage people to give feedback on services and patient experience.
  • What they thought of the CCG’s proposals to restrict access to fertility and sterilisation services (in order to make necessary financial savings).
  • How changes to integrated urgent care services should be communicated with the public.

The findings of this group are formally reported to the CCG’s public Board for review and discussion. Minutes from the meetings are available on the CCG’s website here.

If you would be interested in joining the Your Health, Your Voice group, or would like to find out more information, please email or call 01225 831861.

We coordinate a group of Community Champions, jointly with Bath and North East Somerset Council.

Community Champions are volunteers who represent the public. They are the voice of the community and share their experiences and ideas for developing new services. They:

  • Played a key role in supporting our community services review, which resulted in the appointment of Virgin Care as the primary provider from April 2017.
  • Have been supporting our review of community mental health services – helping us to identify changes that need to be made, and advising us on how we can engage effectively with a range of groups.
  • Continue to be closely involved in the transformation of community health and care services, attending meetings with commissioners and Virgin Care across a number of different projects.

We are not currently recruiting any Community Champions, but will share any future roles and opportunities here.


In Autumn 2018, we are going to start producing a public involvement newsletter. This will be full of information about how you can have your say on the development of health and care services in Bath and North East Somerset.

The newsletter will be uploaded here on the website and will be available via email or post. Please note, the newsletter will be made available in a range of formats, including large print and audio file. If you would like to receive the newsletter, please email