Accessing health and care services in Bath and North East Somerset this Christmas and New Year

With Christmas just around the corner, people living in BaNES are being asked to prepare by making sure they know how to access medical care during the coming holiday period.

While all GP practiceswill be closed for at least part of the Christmas and New Year period, some pharmacists will be open and there are lots of other ways of accessing medical help and advice should it be needed.

Take a look at the information at the bottom of the page to find out when these are open

Here’s some tips for how to look after yourself and where to go for help during what is always a very busy time for NHS health services:

Self care

If you have minor bruises, minor cuts and grazes, a sprain or a slight cough or cold, you are best to deal with it yourself in the first instance. It’s worth keeping a few handy medicines and treatments at home for when you might need them such as painkillers, cough and cold remedies, decongestants, indigestion tablets and a first aid kit but remember to keep them out of reach of children. If you’re not sure go to a pharmacist or phone NHS111.

Ask your pharmacist

If you want some expert advice quickly, try a pharmacist as your first port of call. They can provide advice and treatments for common health problems such as coughs, colds, flu and rashes. You don’t need an appointment to see a pharmacist and many have private consultation areas. Your pharmacist will be able to tell you if you need further medical attention.

Use the NHS 111 service

If you’re really not sure what to do, and your GP surgery is closed, NHS 111 is available 24 hours a day, seven days a week for help. So if you think you might need to go to the Emergency Department or need another NHS urgent care service, don’t know who to call for medical help or need information about a health issue, give them a call. You can also go online to 111.nhs.uk

A&E/999

These services are for life threatening emergencies only such as loss of consciousness, suspected heart attacks, breathing difficulties or severe bleeding that cannot be stopped. A&E is likely to be extremely busy over the holidays with long waiting times, so please call NHS 111 for advice first if you are not sure where to go.

All GP practices in B&NES will be closed on public holidays over Christmas and New Year. This includes:

Wednesday 25 December 2018

Thursday  26 December 2018

Wednesday 1 January 2019


Pharmacy Opening Times

Christmas Eve – Tuesday 24th December
Pharmacies open as usual


Christmas Day – Wednesday 25th December

9am – 1pm
Jhoots Pharmacy, 88 Frome Road, Odd Down, Bath, BA2 2PP
01225 833003

9am – 1pm
Keynsham Pharmacy, 15 Station Road, Keynsham, BS31 2BH
0117 329 4355

11am – 1pm
Westfield Pharmacy
9 Elm Tree Avenue, Westfield, Radstock, BA3 3SX
01761 434692

1pm – 3pm
Hawes Whiston & Company, 38 St James Square, Bath, BA1 2TU
01225 424662

3pm – 5pm
Lloyds Pharmacy, 54 High Street, Keynsham, BS31 1DX
0117 986 3678
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Boxing Day, Thursday 26th December
7am – 7pm
Boots Pharmacy, 1 Newark Street, Southgate, Bath, BA1 1AT
01225 461251

10.30am -4.30pm
Boots Pharmacy, 33-35 Westgate Street, Bath, BA1 1EL
01225 482069

9am – 5pm
Lloyds Pharmacy Inside Sainsbury’s. Green Park Station, Bath, BA1 2DR
01225422740

10am – 4pm
Boots Pharmacy, 40 High Street, Keynsham, BS31 1DX
0117 986 3247

11am – 2pm
Shaunaks Pharmacy, 15 Bath Road, Peasdown St John, BA2 8DH
01761 432235
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New Year’s Eve, Tuesday 31st December
Pharmacies open as usual
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New Year’s Day – Wednesday 1st January

9am – 6pm
Boots Pharmacy, 1 Newark Street, Southgate, Bath, BA1 1AT
01225 461251

10.30am -4.30pm
Boots Pharmacy, 33-35 Westgate Street, Bath, BA1 1EL
01225 482069

9am – 5pm
Lloyds Pharmacy Inside Sainsbury’s. Green Park Station, Bath, BA1 2DR
01225422740

10am – 4pm
Boots Pharmacy, 40 High Street, Keynsham, BS31 1DX
0117 986 3247

11am – 2pm
Shaunaks Pharmacy, 15 Bath Road, Peasdown St John, BA2 8DH
01761 432235

Download a handy map of local pharmacists showing opening times here